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Auto Responses -- Reacting to Subscriber Activity

eNewsletter Pro version 5 and higher supports sending specific newsletters in response to specific subscriber activities.  The following activities can trigger an auto response:

  • Clicking any link in a newsletter
  • Clicking a specific link in a newsletter
  • Updating a subscriber's profile
  • Viewing a newsletter
  • Joining a specific newsletter list

To setup an Auto Response item....

  1. Select Newsletters--Auto Responses--Add New

     
  2. Now select the activity that you want to trigger the auto response.  If you want to base the auto response on clicking a specific link, then enter the complete link as it was entered in the newsletter.  Be sure to enter the link exactly as it was entered in the newsletter.

     
  3. Choose how soon after the activity the email message should be sent and then choose which email will be sent.

Now that you have defined an auto response, you can view items that are both pending and items that have been sent to specific subscribers.  To do so, choose Subscribers--Auto Responses and then choose either Pending Delivery or Items Delivered.

 

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