 |
| Where
can I view the license agreement?
Click here. |
| Do
you offer a service where the software is hosted
on your server? No, we only offer
licensed software that you install on your server.
The benefits of this are you only pay a one-time
fee for the software license. |
|
Do
you offer a Unix, Linux or Solaris version of your
products? No, currently we develop
solely for the Microsoft Windows server market.
|
| Do
you offer a downloadable demo of your software? No,
all of our products contain script. Because
the script is not compiled we cannot offer a
downloadable demo. |
| What
are the minimum server requirements for eNewsletter Pro?
Windows NT Server 4.0 or
higher running IIS 4.0 or higher. We fully support
Windows 2000. Please
see the requirements requirements by clicking
here. |
| Do
you offer a version for SQL 6.5? No, we
develop solely for Microsoft SQL 7 and higher. SQL
Server 2000 is fully supported. The
Enterprise Edition requires SQL Server 2000. |
| Do
you support SQL 2005?
Yes, we support SQL Server 2005 as well as the free
version called SQL Server 2005 Express. |
|
Do
you accept checks as a form of payment? Yes,
but the software cannot be emailed until the check
has cleared. Please contact us if you would
like an invoice emailed or sent by mail. Send checks to:
AdComplete.com,
LLC
4536 Grove Park Dr.
Tallahassee, FL 32311
|
|
As an
Application Service Provider or Web Host can I run
a newsletter service? The
Enterprise Edition supports multiple
accounts/users and hence you can use this version
to offer a service. The standard edition
supports only one user/administrator.
|
|
What is the cost of
technical support?
Support is offered at no
charge. Support is available by email or by
phone between
9 AM-6:30PM
Monday-Thursday, 9 AM-5:30PM on Fridays.
You can email us anytime.
|
|
Which
version includes automatic Bounced Email
filtering?
Only the
Enterprise Edition includes this functionality.
|
|
Is my
database of subscribers secure? Yes,
the database is stored on your server and you
maintain full control of the database.
|
|
Can eNewsletter Pro be used to send spam?
No. The product is a
confirmed, double opt-in system. Users must
signup and confirm their intent to opt-in before
they are subscribed. An import option is
available for importing your existing customer
lists that are already confirmed opt-in
subscribers.
|
|
Can eNewsletter Pro
automatically detect if a mail client supports
HTML/Send multipart MIME email? The Enterprise edition can. The
standard version cannot and it is left to the subscriber
to decide which format they wish to receive.
|
|
|
What is the largest
list eNewsletter Pro Standard Edition can handle? There
are no built-in limitations however we will only
support the standard version with up to 25,000
subscribers. Typically a dedicated server is
required for such large lists. The average
send time to 25,000 subscribers is 1.5 hours but can
vary considerably depending on the mail component,
server and bandwidth. For some speed tests, please
click here.
|
|
What mail
components are supported in the standard version?
View
the List
|
|
How many messages
per hour can eNewsletter Pro Standard Edition
deliver?
The average
send process delivers 10,000-20,000 messages per hour.
Click here
for some test results.
|
|
Which
version includes automatic Bounced Email
filtering?
Only the
Enterprise Edition includes this functionality.
Click
for more information on bounces
|
|
|
|
|
What is the largest
list eNewsletter Pro Enterprise Edition can handle? The
Enterprise Edition can handle large volumes of
subscribers. We offer many different pricing
levels based on your specific needs ranging from
50,000 subscribers to 1 Million+ Subscribers. View
Prices
|
|
How many messages
per hour can eNewsletter Pro Enterprise Edition
deliver?
The speed
varies based on many factors such as processing
power, bandwidth, number of bad addresses, etc,
however, the integrated delivery component is capable of
delivering up to
500,000 messages per hour in an ideal
environment.
|
|
As an
Application Service Provider or Web Host can I run
a newsletter service? The
Enterprise Edition supports multiple
accounts/users and hence you can use this version
to offer a service. The standard edition
supports only one user/administrator.
|
|
Which
version includes automatic Bounced Email
filtering?
Only the
Enterprise Edition includes this functionality.
Click
for more information on bounce
filtering
|
|
Can I make
changes to the application?
In the ASP version,
99% of the application is ASP script and SQL Stored
procedures which can be modified. See
our End User License Agreement for specifics
regarding modifications. The mail
engine that creates the email messages and sends
them to the mail server is a compiled application and we
cannot distribute the code for
this portion of the software. Also, the
eNewsletter Pro Bounce Engine that checks for
bounced email messages is a compiled
application and we do not distribute the code.
In the ASP.NET
version, the code is compiled and modifications are
not possible unless you purchase a license for the
un-compiled version. Contact us for pricing on
the un-compiled version. |
Can you
recommend a hosting company that can host the
Enterprise Version? There are many hosting
companies that support our product. A few that
come to mind are:
http://www.appliedi.net/shared-hosting/ (VS1
or higher)
http://www.web.com/
Atmosphere Solutions
|
|
If I purchase
a minimum license can I upgrade to more subscribers
or users? Yes, you can upgrade your license to a larger number of
subscribers or users at any time for the difference
in price.
|
4536 Grove Park Dr.