| Where
can I view the license agreement?
Click here. |
| Do
you offer a service where the software is hosted
on your server? No, we only offer
licensed software that you install on your server.
The benefits of this are you only pay a one-time
fee for the software license. We do have
customers using our software to offer a newsletter
service and if you email us we would be happy to
provide a referral. |
|
Do
you offer a Unix, Linux or Solaris version of your
products? No, currently we develop
solely for the Microsoft Windows server market.
|
| Do
you offer a downloadable demo of your software? No,
however, we can setup a trial account for you on
our servers. Please email us requesting that
we setup a demo account. |
| What
are the minimum server requirements for eNewsletter Pro?
Please
see the requirements by clicking
here. |
|
What versions
of SQL Server are supported?
We support SQL Server 2000 through SQL Server 2008
including the Express Editions. |
|
Do
you accept checks as a form of payment? Yes,
but the software cannot be emailed until the check
has cleared. Please contact us if you would
like an invoice emailed or sent by mail. Send checks to:
AdComplete.com,
LLC
4536 Grove Park Dr.
Tallahassee, FL 32311
|
|
As an
Application Service Provider or Web Host can I run
a newsletter service?
Our software
supports multiple
accounts/users and hence you can use this version
to offer a service. These are called "User"
accounts within our license and the software is
licensed based on the number of users and
subscribers. |
|
What is the cost of
technical support?
Support is offered at no
charge. Support is available by email or by
phone between
9 AM-6 PM
Monday-Thursday, 9 AM-5 PM on Fridays.
You can email us anytime.
Support
is included for 1 Year from your purchase date.
After that time you must upgrade your license to
continue obtaining support.
|
|
Which
version includes automatic Bounced Email
filtering?
Only the
Full Enterprise Edition includes this functionality.
The Shared Server edition does not.
|
|
Is my
database of subscribers secure? Yes,
the database is stored on your server and you
maintain full control of the database.
|
|
Can eNewsletter Pro be used to send spam?
No. The product is a
confirmed, double opt-in system. Users must
signup and confirm their intent to opt-in before
they are subscribed. An import option is
available for importing your existing customer
lists that are already confirmed opt-in
subscribers.
|
|
What International Character Sets are supported?
Please click here for a list. |
|
Can eNewsletter Pro
automatically detect if a mail client supports
HTML/Send multipart MIME email? Yes,
we support sending Multi-Part Mime message.
Please click here for details. |
|
What is the largest
list eNewsletter Pro Enterprise Edition can handle? The
Enterprise Edition can handle large volumes of
subscribers. We offer many different pricing
levels based on your specific needs ranging from
50,000 subscribers to 1 Million+ Subscribers. View
Prices
|
|
How many messages
per hour can eNewsletter Pro Enterprise Edition
deliver?
The speed
varies based on many factors such as processing
power, bandwidth, number of bad addresses, etc;
however, the integrated delivery component is capable of
delivering up to
50,000 messages per hour in an ideal
environment. The PRO version of SMTP Express
can typically deliver 100K messages per hour.
Because eNewsletter Pro supports multiple
delivery engines, multiple servers can be used
to achieve higher delivery speeds. |
|
Can I make
changes to the application?
The code is compiled and modifications are
not possible unless you purchase a license for the
un-compiled version.
Click here for more
information. |
Can you
recommend a hosting company that can host the
Enterprise Version? There are many hosting
companies that support our product. A few that
come to mind are:
http://www.appliedi.net/shared-hosting/ (VS1
or higher)
http://www.web.com/
maximumasp.com
Atmosphere Solutions
|
|
If I purchase
a minimum license can I upgrade to more subscribers
or users? Yes, you can upgrade your license to a larger number of
subscribers or users at any time for the difference
in price.
|
