How does the Direct Send Feature Work?
direct send feature allows you to send
emails directly from the server without
using an SMTP server. When using this
feature the steps taken by eNewsletter Pro
Lookup the IP address of the recipient
mail server using the DNS servers
provided. If none are provided the
default DNS servers are taken from the
Network Connections properties on the
Directly communicate with the recipient
server and deliver the message.
If delivery fails, the message can be
treated as a bounce, or delivery can be
re-attempted by handing the message off
to SMTP Express.
To use this feature, you must choose a
delivery method of "Use Multiple
Servers" in the admin setup area.
Next, define the servers under "Direct
Send Delivery Servers"
Field definitions are as follows:
Description: Enter a
descriptive name for the server.
This will be used on the Send screen
when allowing the user to select the
Computer Name: This is the
physical name of the server. It
must match the server name on which the
eNewsletter Pro Mail Engine was
installed, not the name of the server
where the web interface is installed
should they be different.
Default Server: Choose this
option to make this server the default
server. The default server handles
all administrative messages and Soft
IP Address: If the server has
multiple IP addresses, each virtual
direct send delivery server can use a
unique IP address.
FQDN used in HELO command: This
is the fully qualified domain name used
in the email headers. This field
is very important and you must have a
valid reverse DNS record in your DNS
settings that resolves the IP address
back to this domain name.
For more information on setting up
reverse DNS, please click here.
DNS servers: Enter DNS
servers that should be used to resolve
each email addresses domain name.
If you leave this field blank the DNS
servers from the server's Network
Settings are utilized.
Timeout: Enter a timeout in
seconds. If delivery to a specific
mail server fails within the timeout
period the message is bounced.
On Failure: Choose what happens
to a message if delivery fails. A
message can immediately be treated as a
hard bounce, or submitted to SMTP
Express to continue attempting delivery.
Server Path: If you choose
the On Failure option to attempt
delivery through SMTP express, you must
specify the server path where
eNewsletter Pro is installed. For
c:\program files (x86)\eNewsletterPro
Enable Logging: Choose this
option to log details for each attempted
message delivery. This should only
be done if you are having delivery
issues. These logs are placed on
the server in the folder where
eNewsletter Pro is installed.